Categories: News

At 24,500 km, its engine fails, the bill is EXORBITANT!

Avid reader of the newspaper you are currently reading, a motorist is since January 2019 owner of a Ford Fiesta 1.0 Eco-Boost 100, bought new. It is only a small roller since, nearly three years after its entry into circulation, this city car has barely 25,000 km.

An engine problem

Despite this young age and this very low mileage, a few weeks ago, coolant overheat warning light comes on. The driver therefore lets the engine cool down and then checks the level of this liquid. He finds that this is at a minimum. Our reader then refills the coolant tank. Unfortunately, a few kilometers later, the Fiesta stops. The only solution is to have it towed to the dealership. Which detects, after analysis, a micro crack on the engine block. It is then necessary to replace the latter.

Insufficient offer from the manufacturer

Having a pressing need for his car, the motorist ordered the start of the work, after the establishment of an estimate of € 5,581. At the same time, the dealer opens a support request file with Ford France. After a few days, he receives a 55% agreement. This still leaves €2,511 payable by the customer! The latter considers that Ford is far from having made a proposal that lives up to its responsibilities.

Our defense strategy

The case of the latter is not isolated, even if this failure of the 1.0 EcoBoost remains quite rare. With regard to a manufacturing defect in the engine block, the scale of our experts is very clear: the builder is responsible for all repairs until 5 years or 100,000 km of this major element. 3 years old and with 24,500 km, the Fiesta of this motorist is far from these terms. Ford must therefore take out your checkbook and reimburse his client for the €2,511 he had to pay to recover his car.

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