Categories: News

Its engine breaks at 52,500 km: the amount requested is CRAZY!

It sometimes happens that even top-of-the-range models experience major breakdowns, even with only less than 53,000 km!

A 2019 Jaguar XF Sportbrake

LWhen, at the beginning of 2019, Eric L., from Jouy-le-Moutier (95), decides to buy a car that is both high-performance, luxurious and spacious, his gaze falls on Jaguar. At a brand dealership, he finds a XF Sportbrake 2.0 D 240 steering. Registered in the fall of 2017, it only displayed 6,000 km on the odometer. As required by the maintenance plan, Eric entrusts his car to a member of the network Jaguar in order to carry out a complete review every two years. But, 500 km after its passage in the workshop, the car begins to be capricious.

Long-term negotiation

The first symptoms of the evil which affects the car are great difficulty in starting. When riding, our reader also notices that his mount is much less nervous than before. More surprising in the case of a vehicle fitted with an automatic gearbox, the stalls are becoming more and more frequent. The XF therefore returned to the dealer, who wasted no time in diagnosing the need to replace the complete engine. In the process, he issued an estimate amounting to €10,407! It takes several weeks for the repair to be carried out. During this time, Eric negotiates with Jaguar a total support. But when he gets his car back, he still has to pay €2,736, i.e. 26% of the initial estimate.

Read also :

A FORTUNE to pay for damaged seats at only 30,700 km!

€4,902 to pay for an engine broken at 49,100 km!

Its clutch loose at only 18,500 km the note is SALTY!

Our defense strategy

Eric is puzzled when the bill for him is presented to him. If the part paid by Jaguar is important, he doubts that it is sufficient. Also, he contacts us. After studying his case in detail, and excluding any negligence on the part of Eric, our experts came to the conclusion that the care should be total: the car is less than 5 years old (which excludes the application of a obsolescence rate) and only 52 500 km ! Jaguar must therefore reconsider its position and refund our reader 100%.

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