Car Fule

After a traction battery replaced in 2019 and the charging cable out of service in early 2021, another problem has just appeared for Steven D., an AutoPlus reader. His gearbox just broke down! Not very reliable, its Smart…

A Smart Fortwo ED acquired in 2018

Eager to make a gesture for the planet, Steven D., from Derval (44), decided, in 2018, to go electric. His choice fell on the ED version of the Smart Fortwo Coupé. Like most electric vehicles, this little car is equipped with a single-speed automatic gearbox. A normally very reliable component, but one that has been a problem for Steven for several weeks. This one, indeed, noted the appearance of deaf whistles coming from the transmission. The dealer to whom the car is entrusted concludes that the gearbox bearings are worn.

Very limited duration of use

The only solution is to completely replace the transmission. As such, an estimate of €3,179 is established, while the dealer makes a request for support from the manufacturer. This was quickly refused, on the grounds that the mileage of the Fortwo of our drive is too high. A remark that challenges the latter, because the car only displays 78,500 km. He therefore decides to contact the customer relations department directly.

But the latter confirms the verdict issued. According to Smart, it is normal for gearbox bearings to fail this early. The repairs will therefore be entirely the responsibility of Steven. However, he does not hear it that way and decides to send us his file in order to obtain a participation.

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