So far, Marie-Hélène has been satisfied with her Citroën C3. But she is very disappointed with the proposal made by the chevron brand after the engine failure that her car has just experienced…
Christmas 2015 has a very special flavor for Marie-Hélène P., originally from Saint-Cyr-sur-Loire (37), because she decides to treat herself to a Citroën C3 1.2 VTi 82 new. This beautiful gift will, a few years later, turn into a poisoned present.
Indeed, a few months ago, our reader noticed that the three cylinders of her vehicle consumes more and more oil. Intrigued, she decides to make an appointment with a Citroën agent near her home. Quickly, he tells him that the engine of his C3 is the victim of a well-known problem, due to damage to the timing beltand that the damage is too advanced to consider reparation.
For those skilled in the art, the only solution therefore consists in replacing the block. While his C3 only has 91 500 km, Marie-Hélène believes that this failure is more than premature. Especially since the replacement of the engine leads to the establishment of a estimate of €5,668.
But the agent took the lead and requested support from the builder. After a few days, the latter agrees to lower the share payable by his client to €2,976, which represents a participation of 47%. Accustomed to the scale of our experts, Marie-Hélène considers this offer largely insufficient. So she decides to contact us to get to the bottom of it.
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