Categories: News

Already three breakdowns on his 2019 Diesel Duster: €3,443!

“A bill of €3,443 for a triple breakdown at 44,900 km” The breakdown that his SUV has just experienced leaves Jean-Luc speechless. Support for Dacia even more. But there’s no question of him giving up!

When it comes to automobiles, a good deal can sometimes turn into a bitter disappointment. The experience that Jean-Luc B, a loyal reader from Albertville (73200), has just had with his Dacia Duster 1.5 Blue dCi 115 at the end of 2019, demonstrates this.

In spring 2020, our reader acquired his vehicle from a brand dealer, who had registered it a few months earlier. A little over three years later, Jean-Luc has only reached 44 900 km with his SUV, when problems arise. At the beginning of summer, without warning signs, this Duster suddenly lost all power and emits thick white smoke… Assistance therefore takes it in and drops it off at the professional behind the sale.

Mid-life parts?

The information that he quickly delivers to his customer is not very encouraging: the turbo, the catalytic converter and the starter must be replaced. For this triple intervention, the estimate amounts to 7 294 € !

Fortunately, the workshop manager did not fail to contact the manufacturer in order to obtain substantial support. A few days later, Dacia declared itself ready to lower the amount of the invoice to 3 443 €. A quick calculation allows Jean-Luc to see that the brand only grantsa 53% discount on breakdowns which he considers to be far too early. He therefore decided to contact us.

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